Privacy Policy — Your Data at ok1971

When you interact with ok1971, we may collect the following categories of personal data:

• Identity Data: Full name, date of birth, nationality, and copies of government-issued identification documents submitted during account verification.
• Contact Data: Email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Account Data: Username, encrypted password, account preferences, language settings, and communication preferences.
• Financial Data: Payment method details (bKash account number, Nagad number, Rocket number, Upay number, or bank account details), transaction history, deposit and withdrawal records.
• Technical Data: IP address, device type and model, operating system, browser type and version, time zone, and session identifiers.
• Usage Data: Pages visited, games played, bet history, session duration, click patterns, and interaction logs within the ok1971 platform.
• Communications Data: Records of support tickets, chat messages, emails, and other correspondence exchanged with ok1971 staff.

ok1971 processes your personal data for the following purposes, each grounded in a legitimate basis:

• Account Management: Creating, maintaining, and securing your ok1971 account, including identity verification and age verification to enforce the 21+ age restriction.
• Service Delivery: Providing access to sports betting, live casino games, slots, crash titles, and all other ok1971 platform features.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladesh bank channels including Dutch-Bangla Bank, BRAC Bank, City Bank, and others.
• Fraud Prevention & Security: Detecting and preventing fraudulent transactions, money laundering, multi-accounting, and other prohibited activities.
• Regulatory Compliance: Meeting applicable legal and regulatory obligations, including Know Your Customer (KYC) requirements and Anti-Money Laundering (AML) obligations.
• Customer Support: Responding to queries, resolving disputes, and providing technical assistance through ok1971's support channels.
• Platform Improvement: Analysing usage patterns to improve the ok1971 website experience, optimise game performance, and develop new features relevant to Bangladeshi players.
• Marketing (with consent): Sending promotional offers, bonus notifications, and seasonal promotions (e.g., Eid specials, Pohela Boishakh offers, BPL cricket promotions) where you have given explicit consent to receive such communications.

ok1971 does not sell your personal data. We may share data with the following categories of third parties solely where necessary to operate the platform:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks require transaction data to process deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC service providers may receive copies of identity documents to complete account verification procedures.
• Game Technology Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymous session identifiers to deliver game content. These providers do not receive full identity data.
• Security & Fraud Detection Services: Specialist providers may receive technical data (IP address, device fingerprint) to assist with fraud prevention and account security.
• Legal & Regulatory Authorities: ok1971 may disclose personal data to government bodies, law enforcement agencies, or regulatory authorities where required by law or in response to a valid legal request.

All third-party data processors engaged by ok1971 are required to enter into data processing agreements that mandate appropriate security standards and restrict their use of personal data to the specific purpose for which it was shared.

ok1971 uses cookies and similar tracking technologies to operate the platform effectively and to improve your user experience. Types of cookies used include:

• Essential Cookies: Required for the platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game lobby filters, and display options to personalise your experience across sessions.
• Analytics Cookies: Collect anonymised data about how users navigate the ok1971 platform, which pages are most visited, and where users encounter issues. This data is used internally to improve the platform.
• Security Cookies: Assist in detecting and preventing fraudulent activity, protecting your account from unauthorised access attempts.

You may configure your browser to reject non-essential cookies; however, disabling essential cookies will prevent you from logging in or using core platform features. ok1971 does not use third-party advertising cookies or retargeting pixels.

ok1971 retains personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five years following account closure, in compliance with AML and KYC record-keeping obligations.
• Transaction Records: Financial transaction logs are retained for a minimum of five years from the date of each transaction.
• Support Communications: Customer service records are retained for three years from the date of the last interaction.
• Technical and Usage Data: Session logs and anonymised usage analytics are retained for up to 24 months and then deleted or anonymised.

When retention periods expire, ok1971 securely deletes or irreversibly anonymises personal data so that it can no longer be linked to an identifiable individual.

As a user of the ok1971 platform, you hold the following rights with respect to your personal data:

• Right of Access: Request a copy of all personal data held about you by ok1971.
• Right to Rectification: Request correction of inaccurate or incomplete personal data associated with your account.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: Request that ok1971 limit the processing of your data in certain circumstances, such as when you contest the accuracy of the data.
• Right to Data Portability: Request a structured, machine-readable copy of the personal data you have provided to ok1971.
• Right to Object: Object to the processing of your personal data for marketing purposes at any time. This will not affect your ability to use ok1971 gaming services.

To exercise any of the above rights, contact ok1971 at [email protected]. Requests will be acknowledged within five business days and fulfilled within 30 days where technically and legally feasible.

ok1971 services are strictly intended for adults aged 21 and above. ok1971 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe a minor has registered on ok1971, please report it to [email protected] without delay.

ok1971 primarily serves users in Bangladesh. However, some of our service providers — including game technology studios, cloud hosting providers, and security services — may process data on servers located outside Bangladesh. In all such cases, ok1971 takes reasonable steps to ensure that adequate data protection safeguards are in place, including contractual protections that require third-party processors to maintain standards equivalent to those described in this Policy.

ok1971 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data in transit between your device and the ok1971 platform.
• Encrypted storage of sensitive data, including passwords (hashed and salted) and financial details.
• Role-based access controls limiting internal data access to authorised staff only.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Two-factor authentication options for user accounts to prevent unauthorised logins.
• Automated monitoring systems to detect unusual login activity or suspicious transaction patterns.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to users, ok1971 will take prompt steps to contain the breach and notify affected users as soon as practicable.

ok1971 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the effective date shown at the top of this page and, where reasonably practicable, notify registered users via their registered email address. Continued use of ok1971 following the posting of an updated Policy constitutes your acceptance of the revised terms.